Weston Voyages is committed to ensuring your satisfaction with our outdoor and travel products. If you are not completely happy with your purchase, please read our Return and Refund Policy below to understand your options.Return Requests
To initiate a return, please contact us by emailing [email protected]. All return requests must be made within 30 days of receiving your order. In your email, please include your order number and the reason for your return. We will guide you through the process.Eligibility for Returns
To qualify for a return, items must meet the following criteria:
– The item must be unused and in the same condition that you received it.
– It must be in the original packaging, including any tags, labels, or accessories.
– Proof of purchase (receipt or order confirmation) must be provided.Return Shipping
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow a few days for your bank or credit card company to process the refund.Exchanges
Currently, we do not offer exchanges. If you need a different item, please return your original purchase for a refund and place a new order.International Returns
We ship worldwide! However, please note that international customers are responsible for any customs duties or taxes on returned items. For any further questions or assistance regarding returns or refunds, please contact us at [email protected]. Thank you for choosing Weston Voyages for your outdoor adventures!
To initiate a return, please contact us by emailing [email protected]. All return requests must be made within 30 days of receiving your order. In your email, please include your order number and the reason for your return. We will guide you through the process.Eligibility for Returns
To qualify for a return, items must meet the following criteria:
– The item must be unused and in the same condition that you received it.
– It must be in the original packaging, including any tags, labels, or accessories.
– Proof of purchase (receipt or order confirmation) must be provided.Return Shipping
Customers are responsible for return shipping costs unless otherwise agreed upon. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow a few days for your bank or credit card company to process the refund.Exchanges
Currently, we do not offer exchanges. If you need a different item, please return your original purchase for a refund and place a new order.International Returns
We ship worldwide! However, please note that international customers are responsible for any customs duties or taxes on returned items. For any further questions or assistance regarding returns or refunds, please contact us at [email protected]. Thank you for choosing Weston Voyages for your outdoor adventures!